HP Respond to MediaSmart Server 2.5 Software Update Criticism

I’ve said it before in reviews, but somehow I’m continued to be impressed with how a big corporation like HP continues to listen to the enthusiast crowd that have made them so popular. Here’s just another example…

 

We have been following the reaction to our 2.5 software update and
understand that consumers who purchased the first generation MediaSmart
EX 470/475 are eager to receive some of the features available to the
new second generation MediaSmart Server EX485/487. Consumer feedback is
important to us and is taken into account and prioritized relative to
our ongoing product development priorities.  We have thus far released
three updates to the first generation MediaSmart Server EX470/475. 
These updates delivered feature enhancements as well as new
capabilities such as Packet Video media streaming.  And, we have a
fourth software update scheduled for release next month that will
provide Amazon S3 backup and Mac Time Machine capability.