SJMaye wrote:  Everything

Home › Forums › SJMaye wrote:  Everything

June 24, 2012 at 3:54 pm #7300
johnw248

    [quote=SJMaye] Everything should work, but when I click on most of the channels I get the error, “Display driver error. The video playback device does not support playback of protected content”

    This is on a MC that was installed and working fine on Comcast and now, in Wisconsin, on Time Warner Cable I am getting this error.  Any ideas?

    [/quote]

    When you get the display error, go to the Ceton Web Gui and click on the tuner in use and look at the encryption. Almost everything on TWC is marked as copy once (unlike most other cable systems that have many “open” programs). Shows marked as copy once will not play unless there is a HDCP connection to the display. Depending on your graphic card, it may show you the HDCP status for your connection.

    Also with content marked 0x02, it will not display if you have multiple displays connected to the computer and set-up as a cloned desktop. You must set it as an expanded desktop (the theory is the second display is actually a “copy”).

    (When you click on the tuner in the Ceton web gui, if you see: Copy Control Information: “One Copy” (0x02), you must have a HDCP connection to the display or you must use an extender if your graphic card or cables don’t work for HDCP. Strangely you’ll be able to record the programs but not play them except as above through an extender or a graphic card supporting HDCP.)