I don’t have a Moto TA

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September 11, 2011 at 8:56 pm #5573
johnw248

    I don’t have a Moto TA (although I hear there is alot about them on the Tivo forums) but here’s how to get to the diagnostics.

    Open the Ceton Web Interface 192.168.200.1 and click on the tuning resolver. About in the middle will be a link to the diagnostic map in the Moto, right click that and open it. Now the problem is Cisco and Moto have decided to speak different languages and put things in different places so you’ll have to go through it all and find the channel table download, the TA authorization, configuration file date and download, etc. The relocation message in my experience happens after TW decides to move stuff around which requires a new configuration file and a new channel map. They download a new channel map everyday at 3AM which has the location of where everything is going to be for the next day.

    Double check your USB power settings which are different from your sleep setting, go into power setting, and whatever combination you need to do to get to advanced and find the usb connections and choose never. That will keep the usb link live to the computer so that it’ll be live for a request from the Ceton. The Ceton (I think) gets a request from Media Center and then looks to its channel map and if it isn’t there it asks the TA which first checks its Mini Carousel to see if the program is already on the node, if not it requests the program and if it gets a positive it then tells the tuner which then tunes to the channel and the cableCARD decrypts. All this takes some time and sometimes it isn’t fast enough for Media Center which will then put up a No Video message but will try the next tuner and will likely have success on that attempt.

    I have no idea why Cisco calls the current node operation the mini-carousel and I don’t know what Moto calls it but the operations will be similar.

    But all this has been pretty stable for me for several months with a few hits of no video and recording on the next tuner–but that’s a timing issue between the TA and the cableCARD.

    When you find the diagnostic map (or whatever the links are called) please post the menu so we can see what it looks like on the Moto.

    Here’s the Cisco link:

    DIAGNOSTICS NAVIGATION MAP
    Status Summary  Status and boot time and current time
    POST and Boot Results
    Versions and MACs  Your FW version and mac address
    Network and Tuning Status
    RF Statistics Your RF connections
    PowerKEY Information
    QPSK SIL Information
    Bootloader Information
    SAM Information
    SARA Information
    Component Information
    SAM EDCT Information
    SWITCHED DIGITAL VIDEO Your TA IP address in here
    SDV MINI CAROUSEL
    SDV SESSION INFO A
    SDV SESSION INFO B
    SDV SESSION INFO C
    Tuning Resolver  Configuration file date here
    UDCP Your Ceton Card here
    Serial Link Protocol  USB Connection here
    Serial Link Anomalies  Channel Tables Here